Refund policy
Refund Policy
Last Updated: August 2026
At Grace, Grit & Sunflowers, we are committed to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return, your item must:
- Be unused, unworn, and in its original condition.
- Include all original packaging.
- Be free from stains, odors, or damage caused after delivery.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Personalized or custom-made products.
- Gift cards.
- Clearance or final sale items.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Include:
- Your order number.
- Photos showing the issue.
We’ll work quickly to replace the item or provide a refund where appropriate.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping charges are generally non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
Contact Us
If you have any questions regarding your return, please contact us through our Contact page or by email.